FirstBank Nigeria Recruitment – Head, Other Asset & Liability Products

FirstBank Nigeria Recruitment – Head, Other Asset & Liability Products FirstBank Nigeria is calling on suitable and qualified applicants to apply for the position of Head, Other Asset & Liability Products in the bank.

Job Description

Primary Location: NG-LA-Lagos Work Locations: Cards & Channels Head Office 35 Marina, Lagos Schedule: Regular Shift: Standard Job Type: Full-time Day Job Organization: FirstBank Nigeria

Job Objectives

• Create a value proposition for non-salary individuals such as self-employed and other upcoming individuals.
• Management and design of scoring algorithms for digital lending to these segments.
• Implementation of strategies and initiatives to scale up digital lending such as Agent banking lending, Nano lending, Point of Sales lending, etc.
• Low-cost liability generation.
• Drive product uptake and increase the share of the wallet as well as increased Top of the Mind Awareness (TOMA).
• To drive mass-market customer acquisition by targeting semi-structured associations like Okada rider, Tricycle, fashion designers, etc,
• Profit generation.
• Product development and management.
• External and internal resource management.
• Cost control management and income maximization.
• Business creation and retention.
• Resource planning and coordination.

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DUTIES & RESPONSIBILITIES

• The position holder will be responsible for the mining and pooling of customer data to track behaviours and create new algorithms for engagement.
• Online marketing and customer acquisition.
• Data mining and interpretation for business development.
• The position holder will be accountable for the risk management of his or her business.
• She/he collaborates with the SBUs to identify new markets that attract business opportunities.
• Regularly reviewing the existing Products (monthly, quarterly and annually).
• The position holder attends as well carry out presentations at various SBUs monthly/quarterly performance review sessions, products, and events to support the marketing of products by the customer-facing SBUs.
• Ensure the profitability of existing and new products.
• The position holder makes sure that all consumer asset products have NPLs within tolerance level (currently 5% of the total products portfolio)
• He/she works with CAP, CRM, CAM, Operations, IT and other SRFs to ensure effective deployment of resources to support market-facing SBUs for effective product sales.
• She/he attends and supervises User’s Acceptance Test (UAT) sessions and ensures that test results are following approved product terms and conditions.
• She/he inspects the Consumer Products life cycle, starting from inception to launch, to evaluation/refinement and final withdrawal.
• The position holder executes other functions whenever the Head, Personal Banking assigned.
• Development and implementation of strategies for the effective monitoring or tracking of Products.
• Work closely with M&CC, SBU, and other stakeholders to ensure FirstBank’s Consumer products are highly visible in the market.
• Initiation of promotional activities or schemes in conjunction with reputable auto & equipment vendors which are aimed at selling the products smartly and creatively.

CHALLENGES

• Inaccurate customer data for revolving product lifecycle.
• Obtaining information on competing products.
• Lethargic Information Technology support.
• Effective data science methodology.

PLANNING

• Macro: 1 Year Micro: 1 month

EXPENDITURE BUDGET

• Key financial/statistical measures of your organizational unit

• Number of staff: Currently 3
• Staff costs:
• Costs that you control:
• Income that your Division generates (if any):
• Net Revenue:

KEY PERFORMANCE INDICATORS

• The volume of Consumer Products.
• Profit before tax.
• Consumer Liability Balances.
• Increased number of salary accounts.
• External Customer Satisfaction Survey.
• Product Awareness Rating.
• Internal Customer Satisfaction Survey.
• Product Launch to Market Niche.
• Product defect rate.
• Human capital return on investment.
• Audit Defect Rate.

JOB REQUIREMENTS

Education

• Minimum Education:Â First Degree.
• Higher degrees /MBA/professional certifications compulsory.

Experience

• Applicants must have at least 8 years of experience in general banking.

KEY COMPETENCY REQUIREMENTS

Knowledge

• Applicants must possess a high knowledge of competitor products and their applications.
• Banking structure, policies, and procedures.
• Core Business Processes.
• Data Gathering and Analysis.
• Regulatory Compliance.
• Banking Operations.
• Extensive knowledge of First Bank’s services/products.
• Relationship management.

Skill/Competencies

• Applicant must be able to evaluate customers needs as well determine the type of products or service would best serve those needs.
• Interpersonal skills.
• IT and Computer appreciation.
• Communications skills (written and oral).
• Selling and marketing skills.
• The applicant must be self-solution driven, proactive and possess extensive knowledge of the business environment.
• Attention to detail.
• Reasoning and Analytical Skill.
• Performance Measurement & Assessment Skill.
• Supervisory skills.

How To Apply For The FirstBank Head, Other Asset & Liability Products

• Visit FirstBank Nigeria Recruitment online application form portal https://firstbanknigeria.taleo.net/careersection/fbnex/jobdetail.ftl.