Business Process Analyst Job Vacancy At Concept Group

Business Process Analyst Job Vacancy At Concept Group

A Business Process Analyst vacancy is currently available at the Concept Group. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

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The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back-office functions for its more market-facing organizations.

As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Business Process Analyst Responsibilities

• Work with stakeholders to identify business requirements, processes and optimal workflow
• Define current state using tools like process maps and basic measurement and statistical tools.
• Support needs and gap analyses compared to organizations operational objectives. Compile and analyze key metrics to measure and support (works with the operations and performance manager on this).
• Provide improvement recommendations to Business Process Manager and key stakeholders that are substantiated by data.
• Assist in implementing corrective and preventative actions.
• Simulate and tests process improvements in conjunction with the Operations Research unit
• Communicate process changes and facilitate the provision of training to the impacted business units.
• Work with Strategy and Marketing as a part of a product development team.