Customer Service Representative Job At Brit Property Nigeria Limited

Customer Service Representative

Brit Property Nigeria Limited

Customer Service Representative Job Vacancy At Brit Property Nigeria Limited

A Customer Service Representative job vacancy is currently available at Brit Property Nigeria Limited. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

Brit Cleanway Property, a subsidiary of Brit Properties Nigeria Limited, is a full-service real estate and property management company specializing in managing residential and commercial properties. Our realtors are committed to promoting your property

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Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

NOTE: Proximity to AJAH is COMPULSORY.

 How To Apply

Interested and qualified candidates should forward their CV to: hr@britproperty.ng using the position as the subject of the email.

The application deadline is 24th March 2022.