General Administration Officer Job At West African Health Organization (WAHO)

General Administration Officer Job Vacancy At West African Health Organization (WAHO)

A General Administration Officer job vacancy is currently available at West African Health Organization (WAHO). Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

WAHO undertook measures to combat Malaria, malnutrition, HIV/AIDS, maternal and infant mortality; prevention of blindness actions for easy access to medicines and vaccines, epidemiological surveillance as well as training and health information management.

These health problems have remained in the sub-region, despite the significant results achieved. In consideration of the challenges to be tackled, vis-Ã -vis its mission, vision, goal and the priorities expressed by the Member States, in the Second Strategic Plan, WAHO intends to pursue the fight against the aforementioned diseases as well as non-communicable diseases by addressing the following strategic orientations: a) Support for quality improvement of the health systems of the sub-region; b) Support for health services improvement in the sub-region; c) Support for development of sustainable financing of health; d) Institutional development of WAHO.

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General Administration Officer Job Overview

• Under the supervision of the Administrative Officer, the General Administrative Officer shall play an active role in the overall organization, management and delivery of office support services by ensuring smooth operation of ongoing administrative functions including the creation of a conducive work environment, health and safety, equipment, assets, building and utility management, and information storing and retrieval systems, etc.

General Administration Officer Responsibilities

The incumbent will:

• Ensure proper maintenance of office equipment, assets, vehicle and infrastructure;
• Monitor clients’ accounts;
• Ensure that vendors and contractors are paid on time;
• Supervise the housekeeping and maintenance of the building;
• Monitor energy and usage;
• Develop strategies minimisation of energy and water usage;
• Prepare and follow up on documents relating to shipments/freights, customs clearance, office material or staff transfers, deployment or repatriation;
• Provide information to staff regarding office administrative procedures, processes and practices;
• Manage WAHO office supplies;
• Prepare regular reports in SAP using the Material Management Module (e.g. supplies and replenishment alerts);
• Manage vehicle movement, including scheduling, servicing, logbooks, fuel coupons etc.
• Coordinate the security issues;
• Ensure the cleanliness of the front office and that it is manned at all times;
• Lead, supervise and mentor subordinates.
• Perform other related duties as may be assigned by supervisor.

Academic Qualifications and Experience

Education:

• Bachelor’s Degree in Political Science, Public Administration or a related field from a recognized university;

Experience:

• 3 to 5 years of progressively responsible experience in the protocol, public information, external relations or a related area with significant experience in organizing events/meetings in an international setting is required;
• Knowledge of conference services and documentation;
• Familiarity with administrative and financial policies and procedures related to conference services and procedures in a governmental or international organization.
• Knowledge of accepted norms, rules and customs including practices developed within ECOWAS System or similar international organization;
• Knowledge of administrative services in a governmental or international organization.

ECOWAS Key Competencies

P3-02-01 Leadership:

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
• Ability to lead a team of trainees/junior staff and instil a spirit of teamwork to engage employees and achieve a well-defined set of activities;
• Ability to respect the chain of command appropriately;
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
• Ability to utilize the Code of Ethics to manage self, others, information and resources;
• Ability to mentor others and create feedback loops with supervisors, colleagues and subordinates to build strong working relationships and improve performance;
• Contribute to maintaining the organizational unit’s performance goals and standards.

P3-03-01 Client Service Orientation:

• Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
• Proven experience in the management of Health Information system
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need mitigates issues and carefully balances professional obligations with the need to be sensitive and responsive to their needs;
• Ability to counsel, advise, consult and guide others on matters of assigned client service responsibilities and established client service standards
• Knowledge in database development and management. DHIS2 knowledge will be an advantage
• Advanced knowledge in health information analysis tools.
• Excellent management capacity, including networking and alliance building.
• Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
• Demonstrated ability to work in a team setting, group facilitation and good interpersonal skills.
• Proven knowledge of new developments in own occupation/profession.
• Effective organizational skills with the ability to prioritize.

P3-04-01 Multicultural Sensitivity and Advocacy:

• Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
• Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.

P3-05-01 Knowledge of ECOWAS:

• Knowledge of ECOWAS institutions, sectors, programmes and policies;
• Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
• Knowledge of member states’ development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.

P3-06-01 Analytical and Critical Thinking:

• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.

P3-07-01 Communication:

• Demonstrate operational computer proficiency using appropriate tools;
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means,
• Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
• Proficiency in information communication technologies(ICT);
• Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.

P3-08-01 Planning and Implementation:

• Ability to develop, implement an individual action plan for achieving specific work goals;
• Identify, organize and monitor tasks throughout to facilitate execution;
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.

Eligibility

• Must be a citizen of an ECOWAS Member State.
• Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.

How To Apply for General Administration Officer Job

Interested and qualified candidates should send their Applications which must include the below to: vn91pah@wahooas.org using the Job Title as the subject of the mail.

The application deadline is 9th April 2022.