Glover Specialist (They/She/He) Job At Fairmoney

Glover Specialist (They/She/He)

Fairmoney

Glover Specialist (They/She/He) Job Vacancy At Fairmoney

The vacant position of Glover Specialist (They/She/He) is currently available at Fairmoney. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

FairMoney is building the leading mobile bank for emerging markets.
For most of the positions, it’s possible to join FairMoney remotely or in one of our offices: in Paris, Bengaluru, Lagos, Riga.

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa and Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

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Glover Specialist (They/She/He) Responsibilities

  • Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus.
  • Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  • Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus.
  • Recruit, train and onboard the entire fleet of Couriers (couriers) in the new city
  • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Couriers
  • Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
  • Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within a specified functional area of operation, as applicable to the specified functional area of focus.
  • Be responsible for all documentation and contracts of Couriers in the city
  • Be there for the Couriers when they need support
  • Take care of procurement, ensuring that all Couriers receive the work kit and are ready to spread the Glovo brand
  • Ensure that all Couriers are properly trained and prepared to provide feedback to the Fleet Operations Manager
  • Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
  • Communicate effectively with the local Operations Manager on customer support processes and operations
  • Improve processes on behalf of Couriers through projects (when necessary)
  • Recommend effective strategies for the financial well-being of Glovo.
  • Improve processes and policies in support of organizational goals.
  • Monitor adherence to rules, regulations, and procedures by Couriers.
  •  Identify channels to source new leads and potential Couriers through both online and offline mediums
  • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city.
  • Optimize delivery times and Courier earnings.
  • Develop analytical frameworks and models for your city and the region
  • Oversee organizational insurance policies. Ensure health and safety committee meetings are held and tasks assigned.
  • Ensure service levels are maintained and customer satisfaction achieved.

Requirements

  • A diploma or Bachelor’s in Engineering, Economics or similar education is an added advantage.
  • Computer literacy in MS programs or ERP systems.
  • 2 +years of experience in highly demanding positions (operations, consulting, investment banking, etc.).
  • Experience in on-demand delivery is a plus
  • Open to directions and collaborative work style and commitment to get the job done
  • Effective English written and communication skills
  • Analytical skills
  • Results-oriented, autonomous and efficient
  • Ability to challenge and debate issues of importance to the organization.
  • Ability to look at situations from several points of view
  • Persuasive with details and facts

Experience our Glovo Life benefits:

  • Enticing Phantom Shares plan
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Culture Days every 2 months!
  • Flexible working environment

What you’ll find when working at Glovo:

  • Gas: We work hard with energy and passion for what we do.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.

How To Apply For Glover Specialist (They/She/He) Job

  • Click the ‘APPLY FOR JOB’ button below.
  • Follow the displayed link to visit the Fairmoney recruitment portal.
  • Follow the “Become a member” button to create and verify an account.
  • Fill the online application form.
  • Submit your application and await notification if shortlisted.
  • The application deadline is not specified.

To apply for this job please visit www.welcometothejungle.com.