Ground Operations Manager Job At Cross River State Ministry of Aviation

Ground Operations Manager Job Vacancy At Cross River State Ministry of Aviation

A Ground Operations Manager job vacancy is currently available at Cross River State Ministry of Aviation. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

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Ground Operations Manager Responsibilities

• The Ground Operations Manager is tasked with ensuring safe, efficient, reliable and high-quality coordination of ground operations to meet all regulatory requirements.
• Manage effective relationships with external agencies.
• Liaising and coordinating with the relevant internal departments to organise logistics.
• Designing policies, overseeing customer service, directly supervising customer service staff (Check-In, Lounge, Ticketing…) as relates to adherence to the uniform program, general appearance, proper procedures and all other policies.
• Developing and nurturing customer relationships to maximise customers’ satisfaction.
• To be involved in administration and coordination; including flight planning, dispatch etc.
• Preparation of ground operations bulletin and/or safety bulletins.
• Execution of operational arrangements, management of ground staff and addressing ground operation complaints.
• The undertaking of station visits and relevant audits/inspections/training as well as follow up on outstanding items as Air Safety reports, mystery passenger report, audit findings and other findings within the confines of Ground Operations processes.
• Implementing health and safety standards.
• Liaising with the head of security, union officials and airport stakeholders.
• General administration and creating reports for the Managing Director.

Requirements

• Bachelor, HND or higher qualification.
• Minimum of 5 years proven experience as head of operations, operations director or similar role.
• Good command of the English language.
• Experience with IT systems.
• Good knowledge of Dangerous Goods and their Regulations.
• Ability to ascertain health hazards and implement health and safety standards.
• Brilliant financial planning skills as well as outstanding communication and negotiation skills.
• Excellent organisational and leadership skills.
• Problems solving aptitude.
• Ability to work under pressure and multitasking.

How To Apply For Ground Operations Manager Job

Interested and qualified candidates should send their Application / CV to “Harrier Global Services Limited” through: callyairinvest@gmail.com using the Job Title as the subject of the email.

The application deadline is 8th October.