Manager Core Roaming & VAS Performance Job At 9mobile
Applications are invited for the vacant position of Manager Core Roaming & VAS Performance at Abuja by 9mobile Nigeria, interested candidates must possess all the below-listed requirements as well as has the ability to carry out all functions and duties listed for this job.
The Manager Core Roaming & VAS Performance shall Manage Network Performance and quality assurance. Responsible for developing network quality analysis and reporting strategy of all nodes in the areas of Core, VAS, Roaming, international PO.
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Manager Core Roaming & VAS Performance Principal Functions
- Manage Network Performance and Quality Analysis to achieve formulated performance strategy and KPIs.
- Manage Voice, Data, and VAS services performance and quality analysis.
- Develop and deliver technical reports on Network Quality Performance.
- Responsible for defining and ensuring implementation of relevant strategies, processes, and procedures for quick identification and demarcation of poor service experience.
- Analyze Network Quality Reports into an executive summary for SMT.
- Identify Opportunities to Enhance Network Quality Efficiency.
- Responsible for network quality issues and follow-up with all relevant teams for quick resolution of identified Network Quality issues.
- Responsible for managing relationships with vendors to deliver good quality for the EMTS network.
- Liaise with optimization and operation units on implementation of network protocols and parameters for optimum network quality.
- Carry out an impact analysis of network parameter changes and feature trials to ensure high network quality results.
- Support network performance team in achieving regulatory thresholds.
- Initiate quick wins to manage sudden network quality bottlenecks because of commercial promotions.
- Plan and manage the team’s activities in accordance with agreed budgets and timescales.
- Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
- Engage vendor on the roadmap of the network elements and what new metrics would be available to ensure high network quality of service is achieved.
- Creating trackers that will keep a record of detected network quality issues and their resolution action.
- Demonstrate ability to meet deadlines and manage all network performance reporting.
- Perform other duties as instructed by the Head, Network Performance, and Service Assurance.
- First degree/HND in Engineering or Computer Science
- Six (6) to Eight(8) years relevant work experience with at least three (3) years in a supervisory position
Experience,Skills & Competencies
- Network Operations
- Service ContinuityManagement, Monitoring and Control
- Telecommunications& Mobile Network Standards & Specifications
- Problem Solving
- Passion forExcellence
- Empowering people
- Growing people
- Customer Focus
How To Apply For Manager Core Roaming & VAS Performance In 9mobile
- Click the ‘Apply For Job’ button below.
- Follow the displayed link.
- Register an account in the 9mobile recruitment portal.
- Verify your account through your registered email.
- Log into your account and complete your application with accurate information.
- Upload the requested documents.
- Submit your application and wait for a notification for an interview if shortlisted.
- The application deadline was not specified.
To apply for this job please visit careers.9mobile.com.ng.