Manager Core Roaming & VAS Performance Job At 9mobile

Manager Core Roaming & VAS Performance Job At 9mobile

Applications are invited for the vacant position of Manager Core Roaming & VAS Performance at Abuja by 9mobile Nigeria, interested candidates must possess all the below-listed requirements as well as has the ability to carry out all functions and duties listed for this job.

The Manager Core Roaming & VAS Performance shall Manage Network Performance and quality assurance. Responsible for developing network quality analysis and reporting strategy of all nodes in the areas of Core, VAS, Roaming, international PO.

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Manager Core Roaming & VAS Performance Principal Functions

• Manage Network Performance and Quality Analysis to achieve formulated performance strategy and KPIs.
• Manage Voice, Data, and VAS services performance and quality analysis.
• Develop and deliver technical reports on Network Quality Performance.
• Responsible for defining and ensuring implementation of relevant strategies, processes, and procedures for quick identification and demarcation of poor service experience.
• Analyze Network Quality Reports into an executive summary for SMT.
• Identify Opportunities to Enhance Network Quality Efficiency.
• Responsible for network quality issues and follow-up with all relevant teams for quick resolution of identified Network Quality issues.
• Responsible for managing relationships with vendors to deliver good quality for the EMTS network.
• Liaise with optimization and operation units on implementation of network protocols and parameters for optimum network quality.
• Carry out an impact analysis of network parameter changes and feature trials to ensure high network quality results.
• Support network performance team in achieving regulatory thresholds.
• Initiate quick wins to manage sudden network quality bottlenecks because of commercial promotions.
• Plan and manage the team’s activities in accordance with agreed budgets and timescales.
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives.
• Engage vendor on the roadmap of the network elements and what new metrics would be available to ensure high network quality of service is achieved.
• Creating trackers that will keep a record of detected network quality issues and their resolution action.
• Demonstrate ability to meet deadlines and manage all network performance reporting.
• Perform other duties as instructed by the Head, Network Performance, and Service Assurance.

Requirements

Educational

• First degree/HND in Engineering or Computer Science
• Six (6) to Eight(8) years relevant work experience with at least three (3) years in a supervisory position

Experience,Skills & Competencies                           

Knowledge

• Network Operations
• Service ContinuityManagement, Monitoring and Control
• Telecommunications& Mobile Network Standards & Specifications

Skills

• Teaming
• Communication
• Problem Solving

Behavior

•   Passion forExcellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

How To Apply For Manager Core Roaming & VAS Performance In 9mobile

• Click the ‘Apply For Job’ button below.
• Follow the displayed link.
• Register an account in the 9mobile recruitment portal.
• Verify your account through your registered email.
• Log into your account and complete your application with accurate information.
• Upload the requested documents.
• Submit your application and wait for a notification for an interview if shortlisted.
• The application deadline was not specified.