Senior Manager – Business Operations Job At MTN Nigeria

Senior Manager - Business Operations

MTN Nigeria

Senior Manager – Business Operations Job Vacancy At MTN Nigeria

A Senior Manager – Business Operations job vacancy is currently available at MTN Nigeria. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.


Senior Manager – Business Operations Responsibilities

  • Support the CEO in framing business problems; finding and analyzing relevant data to solve strategic business issues.
  • Support ExCom to drive key organizational initiatives, culture, and process improvements projects.
  • Conduct quantitative/qualitative research and analysis to facilitate efficient decision making.
  • Support drafting, review, and compilation of ExCom meeting packs
  • Track implementation of resolutions from ExCom and management committee meetings
  • Develop and maintain processes and systems to optimize the efficiency and effectiveness of the CEO’s Office.
  • Prepare briefing materials and presentation decks to support the CEO’s meetings, speeches and presentations (internal & external), in consultation with the Corporate Communications department.
  • Analyze and report performance based on strategies and business goals and recommend areas needing improvement.
  • Continue to enhance transparency (using dashboards) on performance and progress.
  • Gather insights from trends, benchmark and global practices on MTNN customers and provide solutions to improve customer experience.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including achievement of MTNN NPS targets.
  • Coordinate execution of strategic initiatives and high priority internal/external projects.
  • Enhance information flow between senior management and the CEO’s office.
  • Build strong relationships with critical stakeholders.
  • Collaborating with ExCom to determine and prioritize business strategies
  • Track monthly performance of CEO Scorecard
  • Support the development of a highly capable internal consulting team within the Transformation Office that provides critical thinking to the CEO’s Office


  • First degree in a related field
  • Possession of Project Management certification or an MBA is advantageous
  • Fluent in English
  • Minimum 9-17 years work experience which includes:
  • Management track record of 3 years or more
  • Minimum 5 years experience working in a global/multinational management consultancy (understanding emerging markets)
  • Advanced experience working with Microsoft Excel (VBA preferred; ability with pivot tables, arrays, and nested-formulas strongly desired), Microsoft PowerPoint and Microsoft Project
  • Proven strong financial analysis, budget planning and management experience skills.
  • Experience driving execution of business transformation projects
  • Creating strategy documents to address business problems
  • Simultaneously managing multiple projects within a program

How To Apply

  • Hit the ‘APPLY FOR JOB’ button below.
  • Follow the displayed link to proceed to the MTN Nigeria recruitment portal.
  • Complete the online application form.
  • Submit your application and await notification if shortlisted.
  • The application deadline is on the 2nd of February.

To apply for this job please visit