Team Lead, Consumer Lending Job At Concept Group

Team Lead, Consumer Lending Job Vacancy At Concept Group

A Team Lead, Consumer Lending job vacancy is currently available at the Concept Group. Applications are hereby invited from suitably qualified individuals who possess all the below-listed criteria.

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The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back-office functions for its more market-facing organizations.

As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Team Lead, Consumer Lending Responsibilities

• Build and maintain team staff requirements
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach mentor, and motivate team members for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain a good customer base
• Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency