Ticketing Manager Job At Confederation of African Football (CAF)

Ticketing Manager

Confederation of African Football (CAF)

Ticketing Manager Job Vacancy At Confederation of African Football (CAF)

A Ticketing Manager job vacancy is currently available at the Confederation of African Football (CAF). Applications are hereby invited from suitably qualified individuals.



  • Ready to lead a new era in African football?
  • Do you believe you have the educational background and professional experience to elevate the organization to the highest international standards?
  • CAF is looking for a Ticketing Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. It aims to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
  • This role is a temporary contract, and the role will be based on Ivory Coast.

Ticketing Manager Responsibilities

  • Manage and plan onsite ticket operations in the host country, the host city and stadium facilities.
  • Develop and plan the onsite ticketing operations for mobile tickets.
  • Support the development of the mobile ticket platforms by specifying and reviewing operational requirements and aligning with other functional areas involved in the tournament operations.
  • Develop processes for troubleshooting to be applied by ticketing onsite staff during tournament operations in the ticketing system and the mobile ticketing
  • platform.
  • Develop training and learning materials for the onsite mobile ticketing operations and support and maintain collaboration platforms for ticketing onsite staff.
  • Deliver training to selected groups of staff.
  • Support the overall operational planning of processes and policies.
  • Support development of staffing profiles and descriptions for various onsite roles ranging from managers to volunteers.
  • Manage and support ticketing onsite staff in their daily operations.
  • Prepare materials and documentation required to carry out onsite operations and reporting.
  • Liaise with various ticketing teams and ticketing service providers to understand and consolidate ticketing information for onsite staff.

Requirements (Profile)

  • Bachelor’s Degree in Business Administration, Management, or related fields.
  • At least 5 years of relevant experience in an operational role in ticketing ideally with experience in managing onsite mobile ticketing operations.
  • Event / Project Management experience.
  • Experience in managing onsite mobile ticketing operations
  • Fluent in English and/or French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
  • Ability to work under pressure.
  • Communication skills, Listening
  • Flexibility and Agility.
  • Teamwork abilities.

How To Apply For Ticketing Manager Job

Interested and qualified candidates should send their CVs to: careers@cafonline.com using the Job Title as the subject of the email.


  • The position will be based at CAF Headquarters – in Cairo, Egypt. Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or any other grounds.
  • If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English or French (Motivation Letter, CV, Diplomas, and Reference Letters).
  • Only direct applications that meet all the required criteria will receive consideration.